Privacy policy

Last updated: June 23, 2024

Privacy Policy for SkyHy

SkyHy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services.

By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect personal information that identifies or can reasonably be linked to you, including:

Contact Details: Name, email address, phone number, billing and shipping address.
Payment Details: Card information, payment confirmation, and transaction details.
Account Information: Username, password, and preferences.
Transaction History: Items viewed, added to cart, purchased, returned, or exchanged.
Device & Usage Data: IP address, browser details, and interactions with our site.

How We Collect Information

Directly from you (e.g., when you create an account or make a purchase).
Automatically (e.g., cookies, device data when using our site).
From service providers and partners who assist in providing our Services.

How We Use Your Information

To process orders, payments, and shipping.
To provide customer support and communicate updates.
To improve and personalize your shopping experience.
For marketing and promotional communications (with opt-out options).
For fraud prevention, security, and compliance with legal obligations.

How We Share Information

With trusted service providers (e.g., payment processors, shipping partners).
With marketing partners to show relevant ads (subject to applicable laws and your consent).
To comply with legal obligations, enforce our terms, and protect our rights.

Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and deliver targeted ads. You can manage cookies through your browser settings.

Your Rights

Depending on your location, you may have rights such as:

Access, correct, or delete your personal information.
Request data portability.
Opt-out of marketing communications.

Data Security & Retention

We implement industry-standard security measures, but no method is 100% secure. We retain data as long as needed to provide Services or comply with legal obligations.